Solution : Workplace Investigations

Independent and Impartial Workplace Investigation Services

Fair, evidence-based investigations and dispute resolution tailored to councils and organisations.

Why This Matters for Councils and Organisations Like Yours

Workplace disputes and governance breaches can severely impact organisational culture, reputation, and service delivery. Councils, in particular, must navigate complex legislative frameworks while ensuring issues are addressed fairly and transparently. Independent investigations and mediation provide assurance to staff, leadership, and the community that concerns are handled impartially, with both compliance and practical outcomes in mind.

This Solution Includes:

Investigations into bullying, harassment, and discrimination
Disputes and grievance reviews/investigations
Local Government Act compliance reviews
Conflicts of interest and procurement process assessments
Mediation between individuals
Audit assessments and dispute resolution pathways

Outcomes You Can Expect

Independent investigations deliver confidence, restore trust, and ensure issues are resolved fairly while minimising organisational risk. Councils and organisations that adopt a structured dispute resolution process benefit from stronger governance, healthier workplace culture, and reduced exposure to reputational damage.

Fair and impartial resolution of workplace and council disputes

Investigations are conducted independently, ensuring transparency, fairness, and impartiality, which builds confidence in the outcomes.

Actionable recommendations that reduce risk

Reports provide not just findings and recommendations but practical solutions for addressing issues and strengthening future governance.

Improved workplace culture and productivity

By addressing disputes promptly and professionally, organisations reduce tension, rebuild trust, and enhance employee wellbeing.

Compliance with legislative and governance frameworks

Ensures councils meet Local Government Act requirements and probity standards while protecting their reputation.

Stronger community and stakeholder confidence

Transparent processes demonstrate accountability and professionalism, improving external trust in council governance.

Our Proven Approach

At CT Management Group, we apply a clear, evidence-based methodology tailored to the specific nature of each dispute. This ensures outcomes that are fair, thorough, and practical, while supporting ongoing organisational improvement.

1. Initial Review

Independent assessment of the issue, including review of documentation, allegations, and context.

2. Stakeholder Engagement

Interviews and consultations with relevant parties to gather balanced perspectives.

3. Framework Design

Development of an investigation or mediation framework aligned with compliance and best practice.

4. Findings and Recommendations

Evidence-based findings and actionable recommendations for the organisation to implement within its HR processes, ensuring clarity and fairness.

5. Ongoing Improvement Planning

Recommendations for system improvements, training, and preventative measures to reduce future risk.

The CT Management Group Difference

Why Partners Trust Us to Deliver

Lived Experience

Our Associates bring decades of experience in investigations, mediation, and dispute resolution across councils and not-for-profits. This ensures every case is grounded in practical understanding.

Independent Insights

We provide impartial and unbiased reviews, ensuring all parties have confidence in the process and that outcomes are respected.

Integrated Planning

Our investigations don’t stop at findings - we connect outcomes to broader governance and HR frameworks to embed lasting improvements.

Future-Focused

We identify opportunities for preventative measures, improved policies, and ongoing training, supporting long-term cultural and governance resilience.

Ready to Resolve Workplace Disputes with Confidence?

Let’s discuss how CT Management Group can provide your organisation with fair, independent, and evidence-based workplace investigations and mediation services that deliver lasting outcomes.

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