Privacy Policy
About this Policy
Purpose
The purpose of this Privacy Policy is to:
- Clearly communicate the personal information handling practices of CT Management Group Pty Ltd (CT Management Group)
- Enhance the transparency of CT Management Group’s operations; and
- Give individuals and entities a better and more complete understanding of the sort of personal information that CT Management Group holds, and the way we handle that information.
Outline of this policy
The Personal Information Handling Practices below explains our general information handling practices across the company including information about how we collect, use, disclose and store your personal information and online personal information and information handling practices.
PRIVACY POLICY AND PERSONAL INFORMATION HANDLING PRACTICES
Our obligations under the Privacy Act
This Privacy Policy sets out how we comply with our obligations under the Privacy Act 1988 (Privacy Act).
In this Privacy Policy, ‘personal information’ has the same meaning as defined by section 6 of the Privacy Act: information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Collection
CT Management Group collects personal information directly from the individual or their authorised representative.
Sometimes CT Management Group collect personal information from a third party or a publicly available source, but only if the individual has consented to such collection or would reasonably expect us to collect their personal information in this way, or if it is necessary for a specific purpose such as the investigation of a privacy complaint.
In limited circumstances we may receive personal information about third parties from individuals who contact us and supply us with the personal information of others in the documents they provide to us.
We only collect personal information for purposes which are directly related to our functions or activities under the Privacy Act, Freedom of Information Act 1982 (FOI Act) or the Australian Information Commissioner Act 2010 (AIC Act), and only when it is necessary for or directly related to such purposes. We also collect personal information related to employment services, human resource management, and other corporate service functions.
These purposes are listed below.
Administrative activities:
We also collect personal information (including contact details) as part of our normal communication processes directly related to those purposes, including:
- when an individual emails staff members or Associates
- when an individual telephones us
- when an individual hands us their business card
- when people ask to be on an email or mailing list so that the CT Management Group can send them information about its activities and publications
- when we record who we have had contact with, in relation to media or other public relations events
- when we conduct events, or deliver training
- when an individual contacts us asking for information or advice
- when an individual uses our website and makes a request
- email addresses which are publicly available
Use and disclosure
We only use personal information for the purposes for which it was given to us; for purposes which are directly related to one of our functions or activities; or for the purpose of periodical emails – for sending occasional company news, updates, related product, and service information etc.
Note – if at any time you would like to unsubscribe from receiving future emails, we include an unsubscribe button at the bottom of each email.
CT Management Group will not sell or disclose your information to any third parties, be it in Australia or overseas without your written consent, unless one of the following applies:
- the individual would reasonably expect, or has been told, that information of that kind is usually passed to those individuals, bodies, or agencies
- it is otherwise required or authorised by law
- it will prevent or lessen a serious and imminent threat to somebody’s life or health
- it is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.
Data quality
We take steps to ensure that the personal information we collect is accurate, up to date and complete. These steps include maintaining and updating personal information when we are advised by individuals that their personal information has changed, and at other times as necessary.
Data security
We take the protection of your personal information seriously and use appropriate technical and organisational safeguards to maintain its security. Our company utilises Microsoft Office 365 for email, document management, and collaboration, benefiting from its built-in enterprise-grade security features, including data encryption (in transit and at rest), advanced threat protection, and multi-factor authentication (MFA). Access to data is restricted to authorised personnel only, and we regularly review our security practices to ensure continued compliance with industry standards.
While we employ robust measures to secure your information, no system can guarantee absolute security. In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.
Access and correction
You have the right to access and make corrections to your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request into writing for security reasons.
CT MANAGEMENT GROUP WEBSITE
In respect of each visitor to our website, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.
External Links
Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices of those websites. You should review the privacy policies of any external sites you visit.
Online Requests and Forms
When you submit a request or form via our website, we may collect personal information such as your name, email address, and enquiry details. This information is used to respond to your request and may be stored securely for future reference.
Email Communications
If you subscribe to our mailing list, we may send you occasional updates, news, and service information. You can unsubscribe at any time using the link provided in each email.
CHANGES TO THE POLICY
CT Management Group may make changes to this Policy at any time in accordance with the
Company’s operational and business requirements or legislative changes. Any changes take effect by being published on the Website and your continued use of our services, the Website or the provision of further personal information is deemed acceptance of the Privacy Policy. Please periodically review the Privacy Policy for any changes.
HOW TO CONTACT US
Individuals can obtain further information in relation to this Privacy Policy, or provide any comments, by contacting us:
Telephone
1300 500 932
Post
PO Box 1374 GEELONG VIC 3220
Email
[email protected]