Strengthening Building Asset Management Through Data-Driven Assessment
Results Snapshot
Client: City of Whittlesea
Location: Northern Melbourne, Victoria
Population: 223,322 (as of 2018)
Sector: Local Government
Assets Managed: $4.3 billion (as of 2023)
Solution: Building and Open Space Condition Assessment & Maintenance
- 19 buildings assessed using digital field tools
- $4.3 billion asset portfolio supported
- 10-year renewal and maintenance programs developed
- Condition ratings and costings integrated into asset planning
Overview
The City of Whittlesea, one of Melbourne’s largest and fastest-growing municipalities, manages an extensive property portfolio valued at more than $4.3 billion. To maintain its facilities effectively and ensure long-term service sustainability, the Council engaged CT Management Group to conduct a Building Condition Assessment across 19 key sites.
The assessment aimed to establish a data-backed understanding of the condition, maintenance needs, and renewal priorities for each building, providing the foundation for informed asset management and budget planning.
The Challenge
With rapid urban expansion and increasing community expectations, the City of Whittlesea required an accurate and consistent method for assessing building condition and maintenance requirements.
The existing data lacked sufficient depth to inform a proactive maintenance program, limiting Council’s ability to prioritise renewal and operational activities within long-term financial constraints.
Our Solution
CT Management Group conducted comprehensive field inspections using the Asset Vision application, ensuring data accuracy and consistency. Each building was assessed and photographed, with condition ratings recorded across key asset components using a five-point scale.
The assessment process included:
- Major Maintenance (Capital Renewal) – renewal of components valued over $5,000.
- Cyclic (Preventative) Maintenance – scheduled upkeep such as painting and sealing.
- Operational (Reactive) Maintenance – repairs due to wear, damage, or environmental impact.
- Disability Access (Upgrade) – identification of accessibility improvements.
All findings were compiled into a central dataset with detailed cost estimates, replacement values, and recommended maintenance actions.
The Outcomes
The Building Condition Assessment provided the City of Whittlesea with a reliable, evidence-based view of its building portfolio’s health and performance.
Key outcomes included:
- Comprehensive summary reports and a digital maintenance profile for all inspected buildings.
- Creation of a 10-year Renewal Works Program and a 10-year Reactive & Preventative Maintenance Program.
- Improved asset data quality and accuracy through field-based digital collection.
- Enhanced alignment between maintenance priorities, budget forecasts, and community expectations.
The project delivered a strong foundation for future decision-making and investment, helping the Council ensure sustainable, safe, and well-maintained community infrastructure.
Testimonial
“The data gathered through the condition assessments has given Council greater confidence in our asset management decisions. We now have the tools and information needed to plan maintenance and renewal programs with precision and accountability.”
— Manager, Assets and Facilities, City of Whittlesea